Dumb Question, Spam on!
#2
The bulbs have the same sockets, put the good known bulb in the socket that isn't working and see if it works. If the other bulb lights then you just need a bulb, you can also try the bulb in the other socket to see if it lights on the other side which would tell you if its a bad ballast. Knowing the chinese, it can be either of them.
#3
You should just be able to replace the bulb. does the ballast make noise (high pitch humming sound) when you turn your lights on? If it does then the ballast is fine and the bulb actually is dead. If not then it is the ballast that needs to be replaced
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