About a year ago I noticed pea sized corrosion bubbles popping up along the passenger side drainage channel on my 2000 A6 wagon. There are about six spots now. I went through Clair Audi in westwood,ma and had an Audi rep look at it as I think it should be covered under their corrosion warranty.... worst Audi customer service experience EVER!!! So after half a dozen of letters and hours of phone calls with Audi service department, I feel like giving up. According to Audi, corrosion will only be covered if it progresses form the inside out. Then they were trying to tell me that I might have been in an accident which was then improperly repaired... That’s not the case and.. how bad can an accident be that damage is being done to the roof panel without any other signs on more obvious body panels??? I used to work in aviation and am rather familiar with corrosion think that this is caused by improper zinc coating or surface preparation. I went to a local adjuster and body shop owner, he said the same thing and even measured the paint thickness and pretty much excluded a possible prior repair.

So what can I do???

Does anyone have any experience with the Audi corrosion warranty?? I'm so wicked mad. I love Audis and held them always in the highest... but this is so off.

The Audi rep took a mere two seconds to look at it... didn't even measure gap or paint thickness... as per Audi they don't even want to reinspect it.

Any input is highly appreciated!!!

Mike

 

Don't take no for an answer. Contact Audi of America and skip the dealer.

 

I did!

I went through three management level at Audi of America... they keep telling me that the audi rep taht came out to the dealership to look at the car calls whether it qualifies or not. he glanced at it for about two seconds... thats it! and then never called me back as he promised. so i had to bug them for about three months to now hear that they will not cover anything! i should post some pictures...

 

Don't quote me on this but I think the warranty is for corrosion perforation, if the rust goes through your metal piece. I had a few corrosion problems of my own like you can see in my pic (we get a lot of salt on the roads here in the winter). I ended up fixing them myself because if you get a panel repainted, the corrosion warranty is voided. I know a lady who owns a Beetle that was in a hail storm and because they had to repaint whole panels, her warranty was voided.

 

that sucks. i know i want to go talk to them about it too cuz the trim on the bottem of the doors on all 4 is rusted thru. the part is only 100 for everything but if i can get them to pay for it why not. i havent talked to anyone yet but thinking about doing it on tueday. does anyone know if the door trim is covered?

 

it is for perforation and I would keep on them ( they have to prove if its been in an accident ) they keep records of everything done to your car, if your 100% sure there has been no damage to that area or signs of repaint you are well withing your rights to have them fix it and that's why they have a 10 year perforation warranty,

as far as the other guys problem with the wheel arches this is common because of stone chips and not touching in the chip marks ( which should be checked by the garage when in for warranty service ) and in most cases its because the owner has kept up the warranty

 

if the battery leaks acid onto the transmission and damages the transmission is that covered by the warranty?

 

God damit - I read this whole thing thinkin this is something new and then I see its some dumb noob asking a question in a old post that has nothing to do his ******* question[:@]

 

x2

 

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